Luis Morales Online Resume

Hello I'm Luis Morales

I'm working as Programmer IT Support Network Admin IT Manager Photographer Mobile Developer Web Developer

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About Me

Luis Morales

United States

Hi, I’m Luis Morales — an experienced IT Manager passionate about technology, innovation, and problem-solving.

With years of hands-on experience in the IT field, I’ve developed a strong foundation across infrastructure management, systems administration, networking, and cybersecurity. I thrive at the intersection of strategy and execution — leading teams, implementing scalable solutions, and ensuring technology drives business success.

I have a proven track record of managing complex projects from planning to deployment, optimizing IT operations, and mentoring technical teams to perform at their best. My background includes working with cloud platforms, enterprise networks, security protocols, and automation tools — always staying ahead of the curve with emerging tech trends.

What sets me apart is my ability to bridge the gap between technical teams and business goals, turning complex challenges into clear, actionable strategies.

8+ Years Job

Experience
100+ Projects

Completed
120+ Meetings

Successful

What Actually I Do My Services

Web Development

Web Developer building responsive, user-friendly websites and web apps that deliver seamless performance and engaging user experiences.

Graphic Design

Creative Graphic Designer crafting visual identities, branding, and digital designs that captivate audiences and elevate brands.

Embeded System

Embedded Systems Specialist designing and developing efficient hardware-software solutions for smart, connected, and real-time devices.

SEO Specialist

SEO Specialist optimizing websites with proven strategies to boost rankings, drive organic traffic, and enhance online visibility

IT Support

T Support Technician with expertise in diagnosing and resolving complex technical issues across desktops, laptops, mobile devices, peripherals, and VoIP systems. Experienced in Active Directory administration (user accounts, groups, permissions),…

Why You Hire Me?

I'm The Best Front End Expert in the marketplace

Fun Facts

Happy Clients

Experience Years

Awards Won

Meetings

Resume

My Professional Resume

My Professional Work History

Download Resume

Oct 2025 - Current

IT Manager - Transdev

I work as an IT Manager at Transdev, overseeing all technology systems and support operations for the transportation network. I manage the deployment, configuration, and maintenance of hardware, software, mobile devices, and network infrastructure. My role involves leading the IT support team, coordinating troubleshooting efforts, and ensuring system reliability to support daily operations. I implement cybersecurity measures, data backup strategies, and technology policies to safeguard company assets and information. This position has strengthened my leadership, strategic planning, and technical expertise in managing large-scale transportation IT systems.

Aug 2022 - Oct 2025

IT Manager - MV Transportation

I worked as an IT Manager at MV Transportation, overseeing the technology infrastructure and support operations for the organization. I managed the installation, configuration, and maintenance of hardware, software, and network systems. My role included supervising IT staff, coordinating help desk support, and ensuring minimal downtime for critical transportation systems. I developed and enforced IT policies, security protocols, and data backup procedures to protect company assets. This position strengthened my leadership, project management, and technical problem-solving skills in a fast-paced transportation environment.

Nov 2018 - Aug 2022

CEO - Bully Kingdom LLC

In 2018, I founded Bully Kingdom LLC, a licensed bulldog breeding business. I managed all aspects of the operation, including breeding programs, animal care, and health record maintenance. My responsibilities included marketing, client communications, and coordinating sales and adoptions. I ensured compliance with animal welfare regulations and maintained high standards of care and hygiene. This experience strengthened my skills in business management, organization, and customer relations.

Nov 2017 - Nov 2018

Support Admin A2 - Oracle

I worked as an Oracle Support Admin A2, providing technical and administrative support for Oracle systems and applications. My responsibilities included user account management, permissions configuration, and system access monitoring. I assisted in troubleshooting database and application issues, escalating complex problems to higher-level support when needed. I maintained detailed documentation of system changes, support tickets, and user requests to ensure compliance with internal policies. This role helped me develop strong skills in Oracle system administration, problem-solving, and customer support within enterprise environments.

Oct 2015 - Oct 2017

Help Desk Analyst level 2 - Lockheed Martin

I worked as a Help Desk Analyst, Level 2, at Lockheed Martin, providing advanced technical support to end-users. I resolved complex hardware, software, and network issues escalated from Level 1 support. My role included managing user accounts, permissions, and access controls within secure environments. I documented incidents, maintained ticket resolution records, and ensured compliance with company IT security policies. This position strengthened my troubleshooting, communication, and customer service skills in a high-security, enterprise IT environment.

May 2015 - Aug 2015

Low Voltage, Security and Alarm Installer - CLEARVIEW SYSTEM

I worked as a low-voltage, Security, and Alarm Installer, specializing in installing and maintaining low-voltage systems. My responsibilities included running and terminating network, coaxial, and fiber cables for security and communication systems. I installed and configured alarm panels, surveillance cameras, access control systems, and related equipment. This role required reading blueprints, following electrical codes, and ensuring all installations met safety and quality standards. Through this experience, I developed strong technical, troubleshooting, and customer service skills in the security systems field.

My Professional Work Skills

PHP

95%

Java

85%

C#

75%

C++

70%

Phyton

40%

Windows OS Support

100%

Linux (Ubuntu/Kali

85%

Active Directory

85%

Microsoft 365 Administration

80%

Imaging & Deployment (SCCM / MDT / Intune basics)

87%

Networking (TCP/IP, DNS, DHCP, VLANs)

68%

VPN Configuration

78%

Cybersecurity Fundamentals

67%

MDM (SOTI)

95%

iOS / Android Support

88%

Power BI

80%

Azure (AD, Identity, security basics)

74%

My Professional Language Skills

English

95%

Spanish

100%

My Education Background History

Mar 2022 - Jul 2024

Bachelor of Science in Information Technology Management - Keiser University

I earned a Bachelor of Science in Information Technology Management, focusing on the intersection of technology and business operations. The program provided in-depth knowledge of IT systems, databases, networks, and cybersecurity principles. I developed strong skills in project management, IT strategy, and aligning technology solutions with organizational goals. Coursework also covered business analysis, leadership, and managing cross-functional IT teams. This degree prepared me to plan, implement, and oversee technology initiatives that support business growth and efficiency.

Mar 2018 - Nov 2020

Associate of Science Information Technology - Keiser University

I earned an Associate of Science in Information Technology, building a strong foundation in computer systems and network operations. The program covered hardware and software installation, system maintenance, and troubleshooting techniques. I learned fundamental networking concepts, operating systems, and basic cybersecurity practices. Hands-on labs helped me develop practical skills in configuring and supporting IT environments. This degree prepared me for entry-level roles in technical support, system administration, and network management.

Oct 2008 - Mar 2019

A+ and Network + - Job Corps

In 2008, I attended Job Corps to study for the CompTIA A+ and Network+ certifications. I learned how to build, repair, and maintain computer hardware and operating systems. My training included troubleshooting technical issues, removing malware, and performing system upgrades. I also gained hands-on experience setting up and securing wired and wireless networks. This program gave me a solid foundation in IT support, system maintenance, and basic network administration.

Portfolio

Project8

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Contact Information Find me here

Phone

3056094389

Email

Contact@luismorales.me

Address

Forney, Texas